Information We Collect
Depending on how you use the website, we may receive your name, company name, email address, phone number, delivery or billing details, product requirements, enquiry details and account information that you choose to provide.
Innovative Tools Industry respects your privacy and is committed to handling personal information responsibly when you browse our website, request a quotation, submit an enquiry, create an account or place an order.
Last updated: 7 September 2026
How We Use Information
We use information to respond to enquiries, prepare quotations, process and fulfil orders, coordinate delivery, provide customer support, maintain account functionality, communicate important order updates and improve our website and services.
Payments
Online payments may be handled by an external payment gateway. Payment credentials such as card or banking passwords are not intended to be stored by this website. Payment information is handled according to the gateway provider’s applicable terms and security practices.
Cookies & Local Storage
The website may use browser storage or similar technologies to remember items such as cart, wishlist, inquiry and account-session preferences. You can manage browser storage through your browser settings, although some site functions may be affected.
Sharing of Information
Information may be shared with service providers where necessary to operate the website, process payments, communicate with you, or deliver products and services. We do not intend to sell personal information as a commercial data product.
Data Security & Retention
We take reasonable operational and technical measures to protect information. Information may be retained for as long as reasonably necessary for order records, customer support, accounting, legal obligations and legitimate business purposes.
Your Choices
You may contact us to request correction of inaccurate information or ask questions about information associated with your enquiries or account. Some records may need to be retained where required for legitimate business or legal purposes.
Contact
For privacy-related questions, contact info@innovativetoolsindustry.in or call +91 99670 88809.